CASE 2 - CROSS-CULTURAL CARE SCORING FORM
 
First Name: 
Last Name: 
Student ID: 
 
Content Checklist
 
Bleeding gums
Gum pain while bushing
Began a month ago
Had history of periodontal treatment
20 weeks pregnant
Wants to postpone any treatment until after delivery
Concerns about effects of treatment on fetus
Student explains the need for perio exam and possible treatment before delivery
Student explains the association between periodontitis and low-weight pre-term birth
Association between pregn hormones and gingivitis
No medication, unremarkable medical history
Takes multivitamins
No ongoing medical problems
No illicit drugs
Brushes once daily; flosses only when food stuck in teeth
Dental insurance through husband
Heritage is South Korean
Does not want an interpreter unless complicated instructions
Nonsmoker, no ETOH concerns
Using Korean maternity practices
Homemaker
Soc sup
 
MIRS
 
Opening
Elicits Spectrum of Concerns
Negotiates Priorities and Sets Agenda
Eliciting the Narrative Thread or the "Patient's Story"
Timeline
Organization
Pacing of Interview
Types of Questions
Summarizing
Lack of Jargon
Verification of Patient Information
Verbal Facilitation Skills
Non-Verbal Facilitation Skills
Empathy and Acknowledging Patient Cues
Patient's Perspective (Beliefs)
Support Systems
Patient's Education and Understanding
Encouragement of Questions
Closure